Dreamweaver / Customer Liaison
Job No:
FSGG297
Location:
Ipswich
To join FSG Australia's 1000 strong and committed team, tell us how this has engaged and inspired you!
Dreamweaver / Customer Liaison
Customer Solutions
Location – Ipswich
Full Time - 38 hours p/w
Parental Leave cover - Fixed Term - ending 29th June 2018
Pay Level - $61,320 per annum
FSGA offers a competitive remuneration package, the option for salary sacrificing, career advancement opportunities, reward, recognition and training.
About FSG
FSG Australia is a for-purpose community organisation offering innovative services in disability, mental health, aged care services, family services, children’s services and foster parenting. From every corner of FSG Australia there is a commitment to providing Freedom, Social Justice and Growth for all people.
About this Opportunity
Are you inspired by the potential to make a positive difference?
Are you keen to be a part of a creative & innovative community service?
Are you open-minded and solution-focused?
Are you motivated and persistent in the pursuit of the best solution for the customer?
If so, we have a role for you!
We are currently looking for a Dreamweaver / Customer Liaison to provide one on one consultation with customers to assist them to think beyond the ordinary and explore extraordinary possibilities – and weave their dream into reality! The Dreamweaver / Customer Liaison will use a holistic and creative approach to explore options with the customer and connect them to the right services and right people to achieve their desired outcomes.
This is an amazing opportunity for an empathetic and understanding person who is extremely focused on customer service, is an excellent communicator, and has a strong belief that anything is possible!
A Dreamweaver / Customer Liaison will:
- Will assist people to explore many options which may expand their current thinking around what is possible
- Will be the first point of contact of FSG
- Able to quickly build rapport with a board range of people, with a welcoming approach to all
- Able to share all the possibilities that are available for people to access within FSG
- Is flexible & adaptive
- Is someone people can trust
- Has or can develop strong understanding of all available community opportunities and able to build local networks
- Is responsive and reliable
- Strong administration skills
- Understanding of NDIS and can effectively assist people prepare for NDIS pre-planning or plan reviews.
- Has the ability to not only listen, but to hear
- Thinks beyond the typical
- Will assist customers with their enquiries relating to NDIS
- Creates an experience that offers great opportunities for growth and having a life of choice
- Can smile and thrive on juggling many challenges
- Will be an advocate for Human Rights in Practice
- Manages responsibility well
- Delivers personal professional service to each and every person
To request a copy of the position description outlining more specific detail please contact our Recruitment Team by emailing corporatehrrecruitment@fsg.org.au
FSGA employs people with Heart, Passion and Willingness and we are eager to hear from those who can demonstrate their desire and inspiration to be part of FSG Australia, and can demonstrate the requirements for the role.
How to Apply
If you want to live your passion every day, if you value people’s right to Freedom, Social Justice and Growth please send through your cover letter & resume outlining why you are inspired to come on board.
- Click on “apply for this job”
- On the following page you will be asked to attach a cover letter & resume (quoting ref: FSG297)
Applications close: 3.00pm Friday 19th January 2018
Applications will be held for a period of three months unless advised otherwise in writing. All applications will be handled in the strictest confidence and personal information will be handled in accordance with FSGA Privacy Policy. For a copy of our Privacy Statement please contact FSGA HR Department.